Home / How we work
A clear process, so you always know what's next.
Six steps from first message to a site you can run yourself. A fixed price, dates in writing and one person to talk to throughout.
Project board
Week 3 of 5
Plan and content
Done
Homepage design
Approved
Build: inner pages
Testing on devices
Next
Launch and walkthrough
Week 5
The six steps
01
Discovery call
A 30-minute call about your business, your customers and what the site needs to do.
You
Share your current site, competitors you like and your goals.
We
Send a fixed quote and launch date within two business days.
02
Plan and content
We agree the page list, what goes on each page and who writes what.
You
Send logo, photos, any existing text, and platform access.
We
Map out the structure and write or edit the content.
03
Design
The homepage first, on desktop and mobile, then the inner pages in the same style.
You
Review and comment directly on the designs.
We
Make two rounds of changes, then you approve.
04
Build
We build the approved design in your platform account, add content and connect forms, booking or checkout.
You
Watch progress on a private preview link.
We
Send a short update at each checkpoint.
05
Test and launch
Every page checked on phone, tablet and desktop, forms tested, speed and search basics set up, then live.
You
Give the final OK.
We
Launch with no downtime and redirect old links.
06
Handover and support
You get every login, a recorded walkthrough of common edits and 30 days of fixes.
You
Run the site yourself from day one.
We
Stay available for changes whenever you need them.
Discover
Plan
Design
Build
Launch
Support
What you can count on, on every project
Fixed price
The quote you approve is the price you pay, unless you add to the scope.
Dates in writing
A launch date in your quote, and checkpoints along the way.
You own it all
Domain, accounts, design files and content are in your name.
One contact
The same person from first call to launch, replying within one business day.
Simple tools, no learning curve
You won’t need new software to work with us. Feedback, files and updates happen in tools you already know.
Video calls
Zoom, Google Meet or Teams
Design review
Comment on a shared link
Files
Google Drive or Dropbox
Updates
Email, or your Slack
Step one takes 30 minutes.
Book a discovery call and leave with a clear idea of scope, platform and price.
